Responsible Gaming

Gaming Should Be Entertainment

At Playamo, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a way to earn money or solve financial problems. If you find yourself relying on gambling as income or a solution to money troubles, it's time to seek help.

Please gamble responsibly and within your means. Set limits, play for fun, and know when to stop.

Age Verification

Online gaming is restricted to players who are:

• 18 years of age or older in most Canadian provinces
• 19 years of age or older in Alberta, Manitoba, and Quebec

Playamo requires all players to verify their age before creating an account. We take age restrictions seriously and do not permit minors to participate in any gaming activities.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in your gaming habits?

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to win back lost money
• Hiding gambling activities from family, friends, or partner
• Feeling anxious or irritable when trying to reduce or stop gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or accumulating debt to gamble
• Neglecting work, school, family, or personal responsibilities
• Lying about the amount of time or money spent gambling
• Unsuccessful attempts to cut back or stop gambling
• Risking important relationships, education, or career opportunities

If you've checked any of these boxes, please reach out for support immediately.

Self-Help Tools & Limits

Playamo provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the amount you're willing to lose during a gaming session
• Betting Limits: Cap the size of individual wagers
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
• Session Timeouts: Set automatic breaks or end your session after a predetermined time
• Self-Exclusion: Temporarily or permanently exclude yourself from your account

Use these tools to create a gaming plan that works for you. Remember: gambling should fit comfortably within your entertainment budget.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Information and resources for Canadian players

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free counseling and support for problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Counseling and support services
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  1-800-522-4700 (Helpline)
  Confidential support and referrals

Local Canadian Resources: Contact your provincial health authority or search for local problem gambling clinics and counseling services in your area.

If You Need Help

Problem gambling is a serious issue, but recovery is possible. You are not alone.

If you're experiencing difficulty controlling your gambling:

• Talk to someone you trust—a friend, family member, or counselor
• Contact one of the support organizations listed above
• Use Playamo's self-exclusion tools to take a break
• Seek professional help from a mental health provider or addiction specialist

Reach out today. Help is available, and it's free.